Privacy Policy

Last Updated: 29/05/2026

At RUITOO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

## 1. Information We Collect

We may collect the following types of personal information:

### Information You Provide

When placing an order, contacting us, or subscribing to our newsletter, you may provide:

* Full name
* Shipping and billing address
* Email address
* Phone number
* Payment information
* Order details

### Automatically Collected Information

When you browse our website, we may automatically collect:

* IP address
* Browser type
* Device information
* Operating system
* Website usage data
* Cookies and tracking data

## 2. How We Use Your Information

We use your information to:

* Process and fulfill orders
* Provide customer support
* Send order updates and shipping notifications
* Improve website functionality and user experience
* Prevent fraud and unauthorized transactions
* Comply with legal obligations
* Send promotional emails and marketing communications (only where permitted)

## 3. Payment Information

Payments on our website are processed securely through trusted third-party payment providers.

RUITOO does not store full credit card information on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

## 4. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

* Shipping and logistics providers
* Payment processors
* Marketing and analytics services
* Fraud prevention services
* Legal or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

## 5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used for:

* Website functionality
* Shopping cart performance
* Analytics and website traffic monitoring
* Personalized advertising
* Google Ads and Meta/Facebook advertising

You can manage or disable cookies through your browser settings.

## 6. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send promotional emails regarding:

* Product launches
* Discounts and promotions
* Special events
* Company updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

## 7. Data Retention

We retain your personal information only as long as necessary for:

* Order fulfillment
* Customer support
* Legal compliance
* Accounting and tax obligations
* Fraud prevention

## 8. GDPR Rights (UK & EU Customers)

If you are located in the UK or European Union, you have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Restrict or object to processing
* Withdraw consent for marketing
* Request data portability

To exercise these rights, please contact us using the details below.

## 9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

* Unauthorized access
* Loss or theft
* Misuse
* Disclosure
* Alteration

However, no online transmission or storage system can be guaranteed 100% secure.

## 10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

Please review the privacy policies of third-party services separately.

## 11. Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

## 12. Changes to This Privacy Policy

RUITOO reserves the right to update or modify this Privacy Policy at any time.

Changes will take effect immediately upon posting on this page.

We encourage users to review this page periodically.

## 13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Brand Name: RUITOO
Email: [YOUR EMAIL ADDRESS]
Phone: [YOUR PHONE NUMBER]
Address: [COMPANY ADDRESS]