Terms & Conditions

Last Updated: 29/05/2026

Welcome to RUITOO. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

## 1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

RUITOO reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

## 2. Products & Orders

All products displayed on the website are subject to availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

* Product availability
* Pricing or listing errors
* Fraud prevention
* Shipping restrictions
* Suspicious payment activity

After placing an order, you will receive an order confirmation email. This email does not guarantee final acceptance of the order.

## 3. Pricing & Payments

All prices displayed on the website are shown in [CURRENCY].

For eligible UK and EU warehouse orders, taxes and shipping fees are included unless otherwise stated.

We accept payments through secure third-party payment providers.

RUITOO reserves the right to cancel orders affected by pricing inaccuracies or payment verification issues.

## 4. Shipping

Orders are shipped from local UK or EU warehouses depending on stock availability and delivery destination.

Estimated shipping times are provided for reference only and may be affected by:

* Courier delays
* Customs inspections
* Weather conditions
* Public holidays
* Force majeure events

Customers are responsible for providing accurate shipping information. RUITOO is not responsible for delays or failed deliveries caused by incorrect addresses submitted by customers.

## 5. Returns & Refunds

Customers may request a return within 14 days of receiving the product, subject to our Return & Refund Policy.

Returned products must:

* Be unused
* Be in original packaging
* Include all accessories and manuals
* Not show signs of riding damage or misuse

Used products, damaged items caused by improper use, or unauthorized returns may not qualify for a refund.

Refund processing times may vary depending on the payment provider.

## 6. Warranty

RUITOO products are covered by a limited warranty as outlined in our Warranty Policy.

The warranty does not cover:

* Normal wear and tear
* Water damage
* Accidental damage
* Improper use
* Unauthorized modifications
* Off-road abuse or stunt riding
* Damage caused by improper charging

Battery performance naturally decreases over time and usage and is not considered a manufacturing defect.

## 7. Electric Scooter Legal Disclaimer

Electric scooter laws vary by country and region.

Customers are solely responsible for complying with local laws and regulations regarding the use, registration, insurance, and operation of electric scooters.

RUITOO electric scooters are intended for private property or areas where local regulations permit their use.

RUITOO shall not be liable for fines, penalties, accidents, injuries, or legal consequences arising from improper or illegal use of our products.

## 8. Safety Disclaimer

Riding electric scooters involves inherent risks.

Customers are advised to:

* Wear appropriate protective gear
* Follow local traffic laws
* Inspect the scooter before each ride
* Avoid riding in unsafe conditions

RUITOO is not responsible for injuries or damages resulting from unsafe riding behavior, negligence, or misuse of products.

## 9. Limitation of Liability

To the fullest extent permitted by law, RUITOO shall not be liable for any indirect, incidental, special, or consequential damages arising from:

* Product misuse
* Improper maintenance
* Unauthorized repairs
* Accidents or injuries
* Delivery delays
* Third-party logistics issues

Users assume all risks associated with riding electric scooters.

## 10. Intellectual Property

All website content, including images, logos, product descriptions, graphics, and text, is the property of RUITOO and may not be copied, reproduced, or distributed without prior written permission.

## 11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of information as described in our Privacy Policy.

## 12. Fraud Prevention

To protect customers and payment security, RUITOO reserves the right to:

* Hold orders for manual verification
* Request identity confirmation
* Cancel suspicious transactions

Orders flagged by payment providers or fraud detection systems may be delayed or canceled.

## 13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [COUNTRY].

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of [COUNTRY].

## 14. Contact Information

If you have any questions regarding these

Terms & Conditions, please contact us:

Brand Name: RUITOO
Email: [YOUR EMAIL]
Phone: [YOUR PHONE NUMBER]
Address: [COMPANY ADDRESS]